A few years ago I started working for a small childrenâs club in London, UK. It was all I ever wanted as a child, so I immediately fell in love with it. They had a beautiful two-story building, a playground, lots of toys, a mini-bar and a wide range of classes for kids, starting from as early as a few months.
The business grew out of the ownerâs passion for parenting and one could sense that the moment they entered the door. Except that she wasnât happy with how the things worked. Money wise. They didnât have enough children to fill the classes and teachers needed to be paid every month.
So we started to put together a local marketing strategy to direct customers to the club, try the classes and get a monthly subscription. We did everything from organic social media to blog posts, newsletters, and eye-catching signboards. After one year, the club was teeming with parents and children.
Iâve always admired small local businesses for two reasons: first of all, most of them developed out of the ownerâs passion for something, be that baking, flowers, antiques and so on. Secondly, they managed to survive and some of them even thrive in small local communities. Somehow, these people have managed to combine passion and business and learned to keep their heads above the water along the way.
Because I know many of you, local business owners, are wondering how to advertise your business, I am going to give you a powerful set of 20 advertising strategies to boost your local business, drive customers to your door and skyrocket your sales.
Stick with me till the end to find out some incredible local marketing tips for both the offline and online media.
Table of content
- Signal your location
- Place your ads in the public transport
- Place ads in local publications
- Get a set of brochures and flyers ready to go
- Direct Mail Marketing
- Free trial
- Team up with other local businesses
- Organize local events
- Create a local community
- Get endorsed by a local VIP
- Sponsor a local event/team
- Google My Business
- Get listed in local web directories
- Google Ads
- Facebook ads
- If you donât have a website, create one
- Use the power of organic social media
- Join local groups on social media
- Email marketing
- Ask for testimonials from local customers
Offline strategies
1. Signal your location
I know itâs obvious, but youâd be amazed to see how many businesses function without a signboard. So, donât be shy, and donât be lazy. Get a signboard done and let people know youâre in the neighborhood.
Hire an agency to come up with a great business name and logo. Then, place a nice and big signboard on the facade of your location. This is the most elementary marketing action youâll ever do, but one of the most important.
2. Place your ads in the local public transport
The local transportation service is a great media placement. People in your area are using buses and tubes to go to work on a daily basis, so you can show your ads to them as theyâre traveling to their destination. They have plenty of time to contemplate your message and decide if they want to try your product/service.
Spareroom, a website in London (UK) specialized in finding free rooms for rent found it suitable to advertise their site in local buses.
3. Place ads in local publications
Local magazines and newspapers are also a great media to place your ads. This way, you can reach people in your town/village that could be interested in your product or service. The more they see your brandâs name, the more they will become aware of it and recognize your brand.
Dog Stop, a Pittsburgh-based (US) dog care company promoted their services in the Maniac Magazine, a local lifestyle publication. Because Dog Stop has 6 locations across Pittsburgh, this magazine is a great choice to reach people living near each of those places.
4. Get a set of brochures and flyers ready to go
As a small local business, you need to always have a set of flyers and brochures ready to go. Once youâve got them printed, distribute them to the mailboxes of people living in your area.
Make sure you add important information like:
- Business name
- Location: the exact address. Add a map on the back.
- Telephone number
- Email address
- Website URL
- Facebook/Twitter/Instagram page address
5. Direct Mail Marketing
Direct mail marketing will always be an effective local marketing tactic. Here are 3 reasons why:
- People are checking on their mailbox every day.
- People are open to new local places where they can eat/work out/get their hair done etc.
- Everyone needs a price cut, so if youâre offering a big discount, theyâll appreciate.
In recent years, businesses have turned to online media for promotion and they donât send so many direct letters to customers as they used to. So, thereâs an opportunity for you to fill this gap. But, thereâs a secret though. If you donât want your promotional letter to get lost among bills and bank letters you need to get creative and craft some original envelopes that will help you stand out. Hereâs an example below.
6. Free trial
Offering free trials to your local community is a great way to launch a business, a fitness class, a dance class and so on. And if you think about it, the costs included are zero. So why not offer a free trail every once in a while to introduce people to your new services?
Free trials create a positive experience for the customers and increase your brandâs awareness in the local area.
7. Team up with other local businesses
Partnering with other complementary local businesses is a great move for your local business advertising strategy.
- First of all, you connect with other people who have been doing business in the neighborhood for many years, and you can collect important insights about the local customers. You can find out important details about these people like: medium income, education, interests etc…
- Secondly, you can invite the owners of these businesses to try out your services/products along with their employees and families.
- And last but not least, you can ask them to recommend your business for a mutual favor. Or at least, keep one of your promotional flyers within easy reach.
If youâre a personal trainer you can partner with local hair salons to promote your business through a poster. If youâre running a flower shop you can partner with a restaurant and vice versa.
8. Organize local events
A local event can be an opportunity to make friends, eat and drink for free and try new activities. In other words, have fun. People looove events. Thatâs why, organizing an event for your community every now and then can help you build strong relationships with the people in your area.
Event planning can be completely new to you, if youâre in the flowers or confectionery industry. But, you only need a pretext to come up with an idea. And then, all it takes is to make a plan, find some activities and entertainers and let everyone in your area know theyâre invited.
KangaRooKids & Drama, a music & drama club for kids in London, organized an outdoor camp for children in their community. They posted the event on Facebook and sell the tickets through a ticking online platform.
9. Create a local community
Building a local community around your business can take years and a constant effort. But it surely pays off. Having a local community means loyal customers, content customers that will recommend your business to their friends and relatives and a group of people that you can always count on.
Letâs see this example. A group of mums in London – NW8 Mums – had this brilliant idea to set up a local community for mums to offer news, coffee mornings, events, recommendations, and access to their local after-school clubs for children. The group is membership-based, and members have to pay a monthly fee to get all the benefits they offer.
As you can see, their name combines the postal code of the community (NW8, London) and the word âmumsâ. So, itâs pretty suggestive: the community is for mums living in that area. Nice, isnât it?
10. Get endorsed by a local VIP
Find out if thereâs any celebrity living in your area and offer him/her a deal. You can ask this local VIP to endorse your brand and you could offer a free subscription to your services.
I like how celebrities endorse their personal trainers, yoga teachers or gyms via their social media pages. For someone like you and me, running a local business, this could be pure gold. Imagine having Victoriaâs Secret, angel Adriana Lima endorse your gym. People might start to pour in just to see her! Not to mention the credit youâd get as a professional gym.
11. Sponsor a local event/team
Ride the Ferry or TIDE, Saturday, February 2nd, 10AM-4PM , to the Half Moone Cruise Terminal for the Lego Shipbuilding event sponsored by the Hampton Roads Naval Museum. For more info on HRT service, visit: https://t.co/F1SToGWaEt @VisitNorfolkVA @NorfolkVA @NauticusNorfolk pic.twitter.com/vYbrTXT86V
â HamptonRoadsTransit (@gohrt_com) January 29, 2019
Another way to get attention is to sponsor a local event, team or school. Analyze your business and find sponsorship opportunities around your area. But donât wait for people to come and beg you. Go there and make them an offer they cannot refuse.
Online strategies
12. Google My Business
In case you didnât know about Google My Business, this is one of the most powerful local business advertising tools you’ll ever have. More, a Google My Business account can bring you new customers for free.
This account is especially important for local businesses as it helps them to rank high in local searches and on Google Maps.
How can you set up and optimize your Google My Business account?
- Fill out all the sections in your Google My Business.
- Add a relevant description of your business and add links to your website.
- Choose the correct category for your business.
- Upload a high-quality profile image and a cover photo.
- Upload as many photos of your business as possible. Inside photos, outside photos, detail photos.
- Add your telephone number.
- Add your address.
- Add your opening and closing hours.
The 3-pack is always on rotation, depending on the location of the user.
Aim for the 3-pack!
Whenever someone performs a search, Google will serve a list of suggestions. This list has been configured to show 3 main suggestions in a box (based on the searcherâs location) and other places when one clicks the âMore placesâ button.
Considering that people now use their smartphones for anything, from ordering food to buying clothes, this free advertising is one of the most powerful local marketing strategies available to you.
Oh, and thereâs one more thing you should do: ask customers to review your business on Google. Reviews will help other customers to get an idea about your business and try it. It also contributes to ranking higher in Googleâs search results.
13. Get listed in local web directories
Though local business directories may not be what they used to be 10 years ago (Googleâs ânear meâ search is also a reason why theyâre not as successful anymore), having your business and website listed in local business directories still counts as a ranking factor in Google.
And people are still searching for local plumbers, cleaning agencies and flower shops, to name just a few, in directories.
So, find some business directories that work for your location and add your business.
Write a relevant description, add some pictures, opening hours, address and phone number.
Another thing you should take into consideration is how to attract tourists, especially if you live in a touristic city. If youâre a hotel owner, get your place listed on Booking.com. If youâre a restaurant owner, get it listed on TripAdvisor. Then, ask satisfied customers for reviews. Having a positive review on these sites is pure gold!
14. Google Ads
Another thing you can do to increase your presence on Google and entice people as they perform their searches is to run a Google Ads campaign.
Small business advertising shouldnât be small scale. Google offers multiple ways to promote your business, from basic text ads to display or video ads.
Search Ads
If you want to go for search text ads, your ads will be shown below the search results. Google recently updated the format of these ads to include more information about you for the same price: three titles, a display URL and a description.
Text search ads can drive traffic to your website or landing page and it can help you grow from a small local business to a global company…well, only if you want that to happen.
Display Ads
Googleâs Display Network counts more than 2 million websites, news sites, blogs, and 650.000 apps. If you go for display ads, you should know that Gmail and YouTube are also included in the package.
With display ads you have more space to tell your story and showcase your products. You can even use dynamic or rich media ads to catch the usersâ attention.
Did you know that you can easily create static, animated or rich media ads with Bannersnack?
Video ads on Googleâs partner sites and apps
With video ads, you have more time to tell your story visually which increases chances to for a higher click-through rate and also for conversion.
Googleâs pricing policy is extremely convenient:
- You only pay when a viewer watches 30 seconds of your video (or the duration if itâs shorter than 30 seconds)
- You pay if a viewer engages in other video interactions, such as clicks on the call-to-action overlays (CTAs), cards, or companion banners, or on the video thumbnail for video discovery ads.
You can track your videos performance: views, costs and budget details.
Here are the video formats you can use to promote your business:
- TrueView in-stream video ads â Use this video format if you want your video ad to appear before, during, or after other videos on YouTube (and other video partner sites on the Google Display Network).
- Discovery video ads â You can use this format to reach people when they search for something on YouTube or across the web.
- Outstream videos â Reach people outside of Google, on Googleâs partner websites and apps.
- Bumper video ads â 6 seconds non-skippable video ads used mostly on YouTube but also on other partner websites.
YouTube video ads
YouTube is todayâs second largest search engine and the go-to platform for watching videos. If you want to run videos on YouTube, you should first know what are the video formats:
- In-stream videos â video ads before, during, or after other videos on YouTube and across the Google Display Network. After 5 seconds, the viewer has an option to skip the ad.
- Discovery video ads â These videos in places of search, where they can easily be discovered: in YouTube search results, as related videos or on the mobile homepage of YouTube.
- Bumper ads â 6 seconds non-skippable video ads during the main video.
Hereâs an example of a small local business that bloomed thanks to Google Ads. Farm Fresh in Capay, California, USA, has been a family business for many years. They sold fresh organic vegetables and fruits and even started a home delivery service. But it wasnât until they used Google Ads to advertise their company, that their business grew. The owner states that their business has actually âgrown hundredfoldâ.
15. Facebook ads
Facebook is an advertising platform that works great for small and local businesses thanks to their incredible location targeting and audience segmentation tools.
Location targeting
More than 2 billion people are using Facebook every day, either to check on news updates (on desktop or mobile) or to chat with friends on Messenger. However, you donât need to reach 2 billion people, you only need to reach a few thousand people living in your local area. That is possible.
Audience segmentation
Their system allows businesses like yours to target people based on their location, age, gender, interests, beliefs, liked pages, diets, favorite sports, the music they listen, job, and even relationship status.
So, if youâre running a vegetarian restaurant, you can target people in your area with a vegetarian diet. Or people interested in a vegetarian lifestyle. Isnât that amazing?
Ad formats
With Facebook Ads you can run all kinds of ads, from a simple image and text to a 15-second video.
Specifications:
- File type: jpg or png
- Image ratio: 9:16 to 16:9
- Recommended resolution: Upload the highest resolution image available.
- Images that consist of more than 20% text may experience reduced delivery.
- Text: 125 charactes
Video ads
Specifications:
- Video Ratio: 9:16 to 16:9
- Recommended Resolution: the highest resolution video available that meets file size and ratio limits.
- Video File Size: 4GB Max
- Video Length Minimum: 1 second
- Video Length Maximum: 240 Minutes
- Video Captions: Optional but recommended
- Video Sound: Optional but recommended
- Text: 125 characters
Specifications:
- Minimum number of cards: 2
- Maximum number of cards: 10
- Image file type: jpg or png
- Video maximum file size: 4GB
- Video length: up to 240 minutes
- Image maximum file size: 30MB
- Recommended resolution: at least 1080 x 1080px
- Recommended ratio: 1:1
- Text: 125 characters
- Headline: 40 characters
- Link Description: 20 characters
Collection ads
This ad format allows retailers of all sizes to showcase their products on Facebook. If youâre a retailer, this type of ad could work well for you.
Specifications:
- Image or Video: The cover image or video that displays in your collection ad uses the first media asset from your full screen Canvas
- Headline: 25 characters
- Text: 90 characters
Slideshow ads
Specifications:
- Video Ratio: 9:16 to 16:9
- Recommended Resolution: Upload the highest resolution video available that meets file size and ratio limits.
- Video File Size: 4GB Max
- Video Length Minimum: 1 second
- Video Length Maximum: 240 Minutes
- Video Captions: Optional but recommended
- Video Sound: Optional but recommended
- Text: 125 characters
Placement
Hereâs something you probably didnât know. If you run ads through the Facebook Ads platform, you can choose to place them on:
- Facebook, in-feedm inside the video stream, on the right-hand column, as a story or on the marketplace.
- Facebook Messenger
- Instagram, in-feed ads or as stories.
- Audience Network, a palette of partner sites.
16. If you donât have a website, create one
Having a website is no longer an option, but a must these days. So if you donât have a website yet, hire someone to build one for you.
A website can help you to:
- Get found online by customers
- Build strong bonds with your customers by providing them with fresh information about the services/products you offer and also from your industry
- Direct people from online ads or print ads for more information
A website must be optimized for search engines and also for human experience.
What you must know is that not all websites get found online and not all of them are a flawless business card for their companies.
How to optimize your website:
- Start by identifying a list of keywords related to your business, product/services. Use a search engine optimization (SEO) tool to identify what people are searching for in your local area.
- Then use these keywords to optimize your content for search. Include them in your texts, page titles, page URLs, meta title, meta descriptions and even in the descriptions of the images you use.
- Be careful when you choose your website domain. It should include your business name and ideally a keyword. Plus, use a local domain extension. For example, donât use the .com extension if you want to compete in the local Google search. Use your countryâs domain extension. If youâre in the United Kingdom, use .co.uk. If youâre in France, use the .fr extension. And so on. Find your countryâs domain extension.
- Optimize your images. First of all, compress your images to enable your pages to load faster. Use an online compressing tool like Tinypng. Then, in order to be discoverable in local search, you must provide each and every image with a title and an ALT description. Include Keywords.
- Start a blog. A blog could help you to be found online. You can post weekly updates about your business and include keywords. Google values fresh and optimized content.
- Make sure the architecture of your website is fluid and intuitive. Help people navigate your site and find what theyâre looking for.
17. Use the power of organic social media
Being present on social media is mandatory these days. Your customers want to connect with you, stay up-to-date with your news, so if youâre not on social media, youâre missing a huge business opportunity.
Here are the most important social media platforms that you need to use:
- LinkedIn – this is a platform for professionals and business to connect and recruit workforce. Being active on LinkedIn could bring you business partners and better-skilled employees. So, make use of this opportunity.
- Facebook – is the biggest social media platform. It is a great choice for local businesses because itâs free and people are willing to follow the brands they love.
- Twitter – Twitter works pretty much the same as Facebook, except itâs got a characters limit and you need to write smart posts.
- Instagram – This platform is great to showcase your products or services. If youâre the owner of a restaurant, put those dishes on Instagram. If you run an events planning agency, post pictures of the events you organize.
Bannersnack offers a full set of free and fully editable social media templates for any kind of business. Browse through our database and find a template that represents your business, customize it with your details and use it to promote your company.
18. Join local groups on social media
Joining a local group on social media can have multiple benefits. You can share your news and promotions, offer free trials and start discussions.
Creating a local group is even better. You get to manage the group and post news about your business restriction-free.
If youâre running a restaurant in your city, join a local going-out group. If youâre in the child care field, join a local group for moms. You got the point.
To find groups, type in Facebook’s search box âyour area/city + your fieldâ and filter by groups.
19. Email marketing
Email marketing never gets out of fashion either. If you can build a solid customer database you can send out newsletters and promotional emails to let your customers know about your offers.
People are open to receive news from their favorite restaurant, gym or hair salon. So, feel free to start building up a database.
You can ask them for their email address when you organize a sweepstake, for example.
Here are some email marketing tools I recommend you to use:
- MailChimp – The service is free for up to 2.000 subscribers and 12.000 emails/month. The tool offers what all the other pricy tools offer and even more: an easy-to-use editor, modern design features, lists segmentation and customization.
- Constant Contact – is another great choice for email marketing. Their plans start at $20/month and they offer a simple drag & drop editor and thousands of beautiful mobile-optimized templates. This way, you donât have to start your emails from scratch, but use their templates.
- Benchmark – this tool may not be the most powerful email marketing provider, but it is one of the easiest to use. And, as a small business who cannot afford to pay an agency for marketing, you need to do it yourself. So, this easy email tool may be exactly what you need.
20. Ask for testimonials from local customers
Use your Google My Business or Facebook reviews as testimonials to show how satisfied your customers are. Feel free to use them as people have willingly and publicly shared those opinions with the world.
Take your local business to a new level!
I know itâs been quite a journey to go through all these local business advertising strategies. Thank you for sticking with me! But hey, now youâre fully equipped to go out and conquer the…local community.
So, let me know in the comments section below if any of these tips were useful to you and if youâre planning to apply them to your marketing strategy!
Illustration by Anita MolnarÂ
Alex
February 14, 2019nice and thanks you for this article
Diana Guta
February 18, 2019Hi Alex! Thank you! Glad it’s useful for you!
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June 1, 2020thanks you for this article
feven
October 14, 2020Iâm glad that you shared this useful information with us. Thank you